Brush Country Claims

GEORGETOWN, Texas – July 28, 2021 – Brush Country Claims, a Central Texas-based independent adjusting firm, will participate in the pitch day for the reputable seventh cohort of Lloyd’s of London innovation accelerator, The Lloyd’s Lab. Brush Country Claims will share its vision of streamlining and automating the claims process and how the customer journey can be most successful to a large London market panel.

With hurricane season upon us, we wanted to do a little Q&A with our CAT team leaders to get their take on the evolving industry, see what advice they have for new adjusters, and hear some stories from their own field deployments!

In the first half of 2021 we have seen a rapid increase in the price of materials needed for construction. What is responsible for the rise in the price of building materials? How are the rising building costs impacting home insurance premiums?

Healthy culture = healthy employees. We’re proud to say our team at Brush Country Claims seamlessly transitioned into remote work when the pandemic hit.

t’s easy to overlook the little things when you’re trying to see the big picture. But often times those seemingly small issues are the cause of much bigger problems. In the insurance industry, the devil is in the details.

There are countless books, articles, blogs, podcasts and even classes that discuss time management. It always starts with dedicating "x” block of time on these days to do “y”.

Before I was in the insurance claims business, I managed teams in large advertising agencies. There was a saying commonly used in advertising: The second you win a client is the second you start losing them.

I have spent almost two years of my life in meetings. My son asked me yesterday, after a day full of meetings, “If you added up all of your meetings, how long would that be?”

One of the best parts of my job is mentoring adjusters. I love seeing people enter the industry with the drive and desire to have a career having the opportunity to help them achieve their goals.

While these losses are uncommon (only about 10% of hailstones are even over 2”, according to the NOAA), the reality is most hail losses are complex and require a detailed eye to properly document the damage. (And you should always climb the roof.)